Terms & Conditions
If you are a client or potential client, we consider you have read, understood and agreed upon these terms and conditions:.
By accessing and using Bharat Electrical Industries (Hosper) website (https://Hosper.in/) or by downloading materials from the website or using any of the services we offer, you agree to abide by the terms and conditions of use detailed below. If you do not agree to be bound by these terms and conditions of use, please refrain from using the website and/or our services.
Client Dealings
Bharat Electrical Industries (BEI) strictly does not entertain clients at its registered office or any of its Branch offices, use of office location is for administrative work and productive work. BEI assigns Coordinators for coordination as and if required.
Use of the Site and our Services
References to “we”, “us” or “our” throughout this Website (“the Site”) pertains to BEI which operates the Site. We reserve the right to modify these terms and conditions from time to time without any prior notice, after which the use of our website will be governed by that revised version. You are hence, recommended to check the terms and conditions on the website regularly. Keep in mind that use of our services are subject to and controlled by the Terms and Conditions subscribed to by the User; and the use of the website is also subject to the Privacy Policy notified on the website.
General Terms
BEI is a manufacturer and seller of electrical products and based in India having its registered office in Delhi, India. Our normal working hours are from 9 AM to 5 PM, IST, from Monday to Friday, excluding public holidays.
Use of The Site
Access to the Site may be suspended, restricted or terminated any time. We cannot guarantee that the Site will be error-free and we are not to be held liable or responsible for unavailability of the same. The content of the pages on the website are for general information and use only. It is subject to change without any notice. Neither BEI nor any third party provides any warranty or guarantee to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose. BEI shall not be in any way liable for any inaccuracy, error, defect or fault related to the information and materials found or offered on the website. Use of any information or materials on the website is entirely at Users own risk, for which BEI shall not be liable. It shall be Users own responsibility to ensure that any product, service or information available through the website meets the Users requirements. Unauthorised use of the website may give rise to claim for damages and/or it will be a criminal offence punishable under the applicable penal law.
Links to other websites
BEI makes no representation of any other websites that you may access through our website or which may be linked to our website. We are not responsible for the privacy practices of other websites linked to/from our website. Users are required to read the privacy policy(ies) or statement(s) of other such websites they may visit. Any concern regarding any external link should be directed to the website administrator of the concerned website .
Intellectual Property
All rights related to the Site design, text, graphics and other content, the selection and arrangements are licensed to BEI. The contents of this website is protected by international copyright laws and other intellectual property rights. All company names and logos mentioned in this website are the trademarks, service-marks or trading names of their respective owners, including us. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute by any means or in any manner, any material or information on the website or downloaded from this website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so. BEI respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us by e-mail at Care@hosperelectric.com
Advertising & Sponsorship
The Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion in the Site complies with laws. We will not be held responsible for any error or inaccuracy in advertising material.
WhatsApp Communication Consent
We understand the importance of confidentiality of your mobile number and it would remain safe with us. We seek your consent to connect and communicate with you on your WhatsApp number so as to enhance your experience and ensuring faster communications. You could also opt out of the service any time as per your interest.
Marketing Consent
Our customers enjoy receiving special offers, helpful information and money saving coupons by email, text, phone, Whatsapp and post.
Confidentiality
We understand the importance of confidentiality to the successful planning, establishment and running of your business. Therefore, we will not use, divulge or communicate to any person, except as may be required by law or any legal or regulatory authority, any confidential information concerning the business or affairs of any customer, prospective customer, or supplier of BEI, or any of our international distributors. All of us shall endeavor our best to prevent the publication or disclosure of any confidential information concerning such matters.
Applicability Of Materials
We have done our best to ensure that our website complies with applicable domestic and/or international laws. However, we make no representations that the materials on our website are appropriate or available for use in all international locations. Those who visit our website from other locations do so, on their own initiative and are responsible to comply with all applicable laws. If you use our website, browse it or use any material or content or services offered through our website violating any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.
Access To Password Protected Areas
Access to and use of specific areas of this website requiring a password is restricted to authorised users only. These areas are regulated by a separate legal agreement between BEI and the user. Unauthorised access will be prosecuted.
User Information
We encourage feedback on how to improve this website. Feedback may be e-mailed to Care@hosperelectric.com. Any feedback received shall be deemed to be non-confidential and BEI has the right to use such information in any way we deem to be fit. Users therefore agree that any information provided to us shall not contain defamatory, offensive, threatening, obscene, harassing, infringing or otherwise unlawful material or proprietary material. We shall not be held liable for any such material and we reserve the exclusive rights to remove it from the website without liability.
Disabling Devices
If the user wants to post any content on the website, he/she should refrain from uploading any posting or postings which contain any viruses or other contaminating or destructive devices. We strive to ensure that our website is free from any such viruses/ devices or features but we give no guaranty to that effect and will accept no liability whatsoever for any loss or damage suffered by the user.
Governing Law & Jurisdiction
Subject to ‘Delhi’ Jurisdiction only.
Loyalty Program
By enrolling in our Loyalty Program, you agree to provide your Aadhaar details, which will be securely stored in our system for identity verification and seamless reward tracking. Your Aadhaar information will be used solely for program-related purposes and will not be shared with third parties without your consent, except as required by law. Participation in the program is voluntary, and by registering, you confirm that the information provided is accurate. We reserve the right to modify or terminate the program at any time. For any concerns regarding data privacy, please refer to our Privacy Policy.